In the UK, locksmithing isn’t a regulated profession, meaning anyone can legally call themselves a locksmith. This has led to a rise in rogue operators.
According to the Master Locksmiths Association (MLA):
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Around 350 complaints about rogue locksmiths were recorded in 2024 – a 25% increase from the previous year
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In early 2025, the MLA received almost one complaint per day
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Many MLA-approved locksmiths are called to repair damage caused by rogue operators, including unnecessary drilling, broken doors, and poorly fitted locks
BBC consumer shows like Rip Off Britain have highlighted cases of victims being overcharged for simple jobs after misleading quotes.
Red Flags of Rogue Locksmiths
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Unrealistically Low Prices: Low call-out fees often balloon once on site
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No ID or Credentials: Legitimate locksmiths provide photo ID and trade credentials
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Call Centres & Vague Details: Unclear information about who is attending is a warning sign
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False Police Claims: No official police-approved locksmith scheme exists
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Drill-First Mentality: Immediate drilling without assessment indicates poor practice
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Pressure and Cash-Only Payments: High-pressure tactics and cash requests are common scams
What Professional Locksmiths Do
Assessment First: Confirm property access, inspect locks, and determine the best solution.
Non-Destructive Methods: Picking, decoding, or using specialist tools – drilling is a last resort.
Clear Communication: Explain the problem, available solutions, risks, and costs before starting.
Transparent Pricing: Provide a written quote, itemised invoice, and business details.
Secure Completion: Ensure locks work properly, supply keys, and offer genuine security advice.
How to Protect Yourself
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Keep details of a trusted locksmith ahead of emergencies
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Ask for a written quote and verify ID
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Stop work if something feels wrong
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Report suspected rogue activity to Action Fraud or Trading Standards
Final Thoughts
Rogue locksmiths exploit urgency and confusion. Using accredited, professional locksmiths, understanding warning signs, and requesting clear quotes are key to protecting your home and avoiding unnecessary costs.